Apt 318 Guest Guide
Access codes:
Will be sent to you on the morning of your arrival
1. Find the building
Arrive at 910 Walnut Avenue, Charlotte NC, 28208. Here is view of the building from the opposite side of the parking lot. Personal access code will be given to you prior to check-in.
2. Parking map
Parking entrances are on Woodruff Place and Walnut Ave.
Yellow:  Free street parking (24/7)
Green:  Free parking (Must use parking pass after 7pm to avoid getting towed)
3. Enter the building
Guest gate entrance is located on the left side of the building closest to the skyline. The keypad is to the right of the gate (code given prior to check-in). Please note, you will need to walk up stairs once inside of the gate. If you need access to an elevator please let us know prior to check-in.
4. Use your code
Press the # button, then enter your four digit code. (You should hear a beep when the code is entered correctly) Be ready to pull the gate open immediately after hearing the key-pad sound, any delay may prevent gate from opening.
5. Handicap & elevator access
There are 2 disabled parking spots available. Elevator access is on this side of the building. If the gate pictured here is closed you will have to enter from the normal guest entrance on the opposite side of the building. Please contact us prior to check-in if you need access to elevators.
6. Use the smart lock
There is a keyless smart lock on the door. To activate, place your hand over the screen until you hear a noise and the screen lights up. You may now enter your personal code. Once inside, you can manually turn it to lock the door. To lock the door when leaving, simply place your hand over the sensor.
7. Find the parking pass
We provide our guests with one free parking pass, which allows access to the parking lot. Any additional cars may parallel park on Walnut Ave or Woodruff Pl for free. The parking pass is required to be in the lot after 7pm. Please return the pass when you check-out to avoid fees.
8. Use your parking pass
Hang the parking pass from your rear view mirror. It must be clearly visible at all times.
9. Amenities
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Pool, and lounge access is free to all guests during the following hours.
Pool, gym and lounge hours:
Mon - Sun: 10AM - 9PM
10. Check-out instructions
Check-out time: By 10am (Unless we have given you permission for late check-out)
Parking pass & key-fob: Please return the parking pass and key-fob to the basket on your way out. (Very important to avoid a fee!)
Dishes: You may wash the dishes or leave them in the sink for us to take care of.
Trash: Please place all trash in the trash can. We will empty the trash cans for you.
Sheets & linens: Leave your used towels and wash cloths on the floor in the bathroom. All used blankets, sheets and pillows can be left on the bed or couch.
11. Enjoy your stay!
Enjoy our loyalty discount!
Visit our site and use the promo code ReturnGuestWM to get a $25 discount on your next booking!
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